Monday, July 30, 2012

The views from the lake have changed

The week started out normally enough. I was playing golf with some friends a few miles east of here when we were called off the course due to electrical storms in the area. So not wanting to waste a perfectly good afternoon we headed over to the Ashton Brew Pub (their Harvest Brown is delicious!) for a pint or two. Then the storm hit – golf-ball sized hail and winds that shook the old mill building.

After an hour or so it subsided enough to get in the car and head home, to be met by a roadblock set up by the police, blocking the only access into our community. With power lines and trees down all over the road, no one was getting in (or out) for the next 3 hours. Reports were of major storm damage and possible tornado activity (very rare in these parts). Of course we were worried.

When we finally did get through, here’s what greeted us as we came up our road.

Storm for web (13)The fire department had been in and cut a path down our road as they were checking residents to make sure everyone was okay.

Storm for web (7)Under all those trees on the right is where we normally park our cars.

Storm for web (9) Garage took some abuse. Another tree on the other side punched several large holes in the roof.

Storm for web (10)Deck furniture was rearranged.

Storm for web (11)

Buried under those trees is what was our vegetable garden. So far I’ve salvaged 6 beans and 2 cucumbers. We might yet get a couple of hardy tomatoes.

Fortunately damage to the house was limited to a broken window and some siding damage, but the garage didn’t fare so well with 2 trees on (and in) it.

The next day, about 1/2 hour into what promises to be a months-long clean-up  I managed to do something stupid and fell, about 6 feet, landing on my back on a log. An ambulance trip into town followed (a first for me) along with a day spent in emergency while they determined that the only(!) problem I had was that I had broken 5 ribs (another first).

XRaysI know, I can’t make any sense of these things either, but I am assured that there are 5 fractures in there somewhere.

Wednesday and Thursday some neighbours came and helped clear our driveway so we at least had access to the house. (Thank you, thank you, thank you!) On Friday we got our power back. Bell Canada is still insisting we have phone service even though the line is coiled up on my driveway. Wireless internet access is a long time off as our ‘tower’ (actually an 80’ pine tree) is now lying on the ground so my cellular data charges are through the roof.  The insurance company is giving me grief over some of the claim. And I’m drugged up, looking at a minimum of 3 to 4 weeks before I can ride again, at least a month before I can golf again, and having to pay someone else to clean up the mess because I did something dumb.

Can we please go back to Monday and start over?

P.S. The storm hit hard over a very large area and many homes and outbuildings were totally destroyed. And even though it had all the makings of a true disaster there was no loss of life, and no injuries reported. So while I chew pain killers by the handful and look out over a sea of destruction I have to think of how much worse it could have been and how truly lucky all of us were.

Bell Canada

We all love to hate large faceless corporations, and usually with good reason. Case in point: Last Monday, July 23, a massive storm blew through and several trees took down our phone line (and hydro, and garage roof, etc.).

Here’s the chronology of dealing with Bell Canada to get their service restored:

Tuesday July 24 – Called Bell to advise them of service outage. Stressed that the line was physically broken.

Wednesday July 25 (late) – Received a call from Bell advising that repairs had been completed.

Thursday July 26 – Called Bell again and suggested repairs might not actually be completed as the physical line was coiled up in my driveway.

Friday July 27 – Called Bell for follow-up and was advised the repairs would be completed by end of day. Again informed them the line was physically broken and would require someone on site.

Weekend – Nobody works on the weekend.

Monday July 30 – Called Bell. Voice response system advised that the previously reported issue had been resolved AND TESTED on Wednesday July 25. Spoke to an agent who seemed to have some difficulty grasping the fact that since I had the end of the line in my hand it couldn’t possibly be fixed, or tested. Projected repair date now Tuesday July 31.

Tuesday July 31 – Any bets????